PRIVACY POLICY

1. Overview

This Privacy Policy explains what information Pulse Labs ("we", "us") collects when you visit this website or contact us, and how it is used.

2. Information This Website Collects

This website has no accounts, advertising trackers, or analytics cookies. When you accept the entry agreements, your browser stores a single local record that you accepted and when, so you are not asked again. Items you add to your cart are also stored only in your browser until you send an order request. Neither record is sent to us unless you submit an order.

Our hosting provider may automatically log standard technical information (such as IP address, browser type, and pages requested) for security and to operate the website.

3. Information You Send Us

When you send an order request through the cart, or contact us to place an order or ask a question, we receive the information you provide: your name, phone number, email address, shipping address, order details, and any notes. We use it only to respond to you, confirm, process and ship your order, and keep business records.

Order requests submitted on this website are delivered to the customer-management software we use to receive and track orders. No payment information is collected on this website.

4. How Information Is Shared

We do not sell your personal information. We share it only with service providers needed to receive and fulfil your order (such as our customer-management software provider, shipping carriers, and payment processors), or when required by law.

5. Retention

We keep order and contact information only as long as needed for the purposes above and to meet legal, tax, and accounting obligations.

6. Your Choices

You can clear the stored acceptance record at any time by clearing this website's data in your browser. To request access to or deletion of information you have sent us, contact us through the channels on the home page.

7. Age Restriction

This website is not directed to anyone under 18, and we do not knowingly collect information from minors.

8. Changes to This Policy

We may update this policy by posting a revised version on this page with a new effective date.